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Friday Freedom: Perspective, by Rory Sutherland

Shout out to Seattle Transit Blog for bringing this TED talk to my attention. Also, thanks to Kasey Klimes at Gehl Architects for cross posting my Roads vs. Streets article on his blog, Secret Republic.

“Waiting seven minutes for a train with a countdown clock is less frustrating and irritating than waiting four minutes, knuckle-biting, going ‘When’s this train going to arrive?” – Rory Sutherland